Get in touch
Join over 50,000 digital marketers, advertisers, strategists and get the latest advertising news, trends, and tips delivered right to your inbox.
•
Acquisition
On this Up Arrow Podcast episode, William Harris invites Darren Marshall, the CEO of Steven Smith Teamaker, to discuss how he adapted the company’s retail model for the e-commerce landscape. Darren addresses the importance of marginal CAC, his rituals for stress reduction, and how to balance omnichannel investments.
LTV
Join William Harris in this episode of the Up Arrow Podcast as he chats with Reggie Black, the Co-owner and CEO of Better Way Health, about driving sales through unparalleled customer experiences. Reggie explains Beta Glucan, how his company carved out a niche in the supplement space, and the business’ data analytics process.
On today’s Up Arrow Podcast episode, William Harris speaks with Jess Chan, the Founder and CEO of Longplay, about lifecycle and retention marketing. Jess discusses how to boost repeat purchase rates, how to build relationships with consumers, and even reveals how she bailed a friend out of a Mexican prison.
Innovation
In today’s special episode of the Up Arrow Podcast, the President of Shopify, Harley Finkelstein, joins William Harris to discuss how to prepare for the future of e-commerce. Harley discusses the role of cryptocurrency in Shopify’s ecosystem, provides advice for aspiring entrepreneurs, and explores the evolution of entrepreneurship.
Operations
In today’s Up Arrow Podcast episode, William Harris sits down with Marianne Zakhour, the Co-founder of OrderBot, to discuss developing reliable order management systems. Marianne shares how she increases companies’ order management accuracy from 80-99.98%, the consequences of poor order management, and how to collaborate with 3PL businesses.
Analytics
On this episode of the Up Arrow Podcast, William Harris welcomes Brittain Ladd, a business strategy, robotics, retail logistics, and supply chain management expert, to discuss the impact of AI on e-commerce platforms and the retail industry. Brittain also provides insight into how hyperlocal logistics cater to customer preferences, Gen Z’s involvement in the evolution of retail marketers, and his solution for reversing the decline in US military recruitment.
In today’s episode of the Up Arrow Podcast, tune in as William Harris invites John Wong, the Former Co-president of Jack Rogers, to speak about leveraging wholesale models. John explains department-level P&L statements, the impact of virtual reality on the shopping experience, and why you should integrate wholesale and DTC marketing budgets.
On this episode of the Up Arrow Podcast, William Harris welcomes Brian Nolan, the Co-founder and CEO of BookOutdoors, to discuss the lessons he’s learned from his entrepreneurial endeavors. Brian talks about the differences in marketing strategies for B2B and B2C brands, the benefits of multi-channel marketing, and the challenges many founders overlook during business acquisitions. He also expresses how leading with empathy equips team members to work toward a common goal.
On this episode of the Up Arrow Podcast, William Harris welcomes Aaron Orendorff, Head of Marketing at Recart, to discuss why brands struggle to produce favorable results from their SMS marketing strategies. Aaron shares insights on using SMS strategies effectively. He also explains how the five foundational messaging flows improve customer engagement and increase sales.