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The Dirty Secret of eCommerce Growth: Everyone Is Copying Everyone With Cherene Aubert

In this episode of the Up Arrow Podcast, William Harris sits down with Cherene Aubert, CEO of Growth Capital, to discuss how brands can escape the marketing echo chamber. Cherene explains why copying competitors backfires, how full-funnel content drives sustainable growth, and how premium and beauty brands can stay culturally relevant.

Why the Most Successful People All End up Writing a Book With Kevin Anderson

In this episode of the Up Arrow Podcast, William Harris talks with Kevin Anderson, Founder and CEO of Kevin Anderson & Associates, about how books help founders build authority and unlock new opportunities. Kevin discusses why books create lasting credibility, how they generate ROI through media and visibility, and how founders can maximize impact after publication.

eCommerce Brands Are Just Renting Customers (Here’s Why That’s Dangerous) With Ross Correia

In this episode of the Up Arrow Podcast, William Harris talks with Ross Correia, Co-founder and CEO of Reactiv, about building owned customer channels in e-commerce. Ross explains why paid ads create hidden risk, how mobile-first experiences increase retention, and what it takes to build a company — and culture — by choosing the difficult but durable path.

Process Wins: Why the Companies That Scale Don’t Feel Chaotic With Mikel Lindsaar

In this episode of the Up Arrow Podcast, William Harris chats with Mikel Lindsaar, Founder and CEO of StoreConnect, about designing organizations that scale through clarity and speed. Mikel explains why indecision kills momentum, how policies and metrics empower teams, and what founders must do personally to sustain long-term leadership effectiveness.

The Customer Journey Mistakes That Kill 8-Figure Brands With Jason Anderson

In this episode of the Up Arrow Podcast, William Harris sits down with Jason Anderson, COO of Andzen, to discuss how intentional customer journeys fuel e-commerce growth. Jason shares lessons from Andzen’s near-failure, smarter segmentation and reengagement strategies, and how loyalty programs can increase lifetime value without eroding margins.

The Foundation for Scaling a Luxury DTC Brand (While Raising 3 Kids) With Lindsey Johnson

In this episode of the Up Arrow Podcast, William Harris chats with Lindsey Johnson, Co-founder and CEO of Weezie Towels, about intentional brand-building. Lindsey discusses shifting from finance to consumer goods, how she navigated early operational chaos, and tips for developing a disciplined growth philosophy.

Telling Your Story is Evolving — How Truth and Persistence Built Pickle Juice Into a Global Brand

In this episode of the Up Arrow Podcast, William Harris welcomes Filip Keuppens, CEO of The Pickle Juice Company, to discuss building authentic brands through action and accountability. Filip shares how experiential marketing fuels sustainable growth, why staying humble helps scale culture, and what it means to lead with integrity.

Getting Celebrities To Wear My Hats (Yes, It Happened) With Johnny Persón

In today’s episode of the Up Arrow Podcast, William Harris chats with Johnny Persón, Founder of Aug11, about how personal growth fuels creative entrepreneurship. Johnny explains why consistency of effort beats talent, the importance of taste in brand building, and the power of authentic marketing to scale without losing meaning.

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